The Secrets of Awesome Customer Service

The Secrets of Awesome Customer Service   Shoulda, Woulda Coulda! These are the FOUR Secrets of Awesome Customer Service. Ever spoke with someone on the phone, hung up thought “Gee I should have said this or that or I could have answered that question better?” I...

Convert More & Get Referral Gold

Hey, Convert More & Get Referral Gold Do you send out quotes and invoices? Most people in business do but that’s all they do. Which is a BIG lost opportunity. Convert More & Get Referral Gold Why? Because even though they may not be customers yet, you have to...

Think Big Business Club

Last week kicked off the first ‘Think Big’ Business Club meeting where a productive and good time was had by all. We had six Gold Coast business owners attend. We had a Business Coach, Graphic designer, a Plumber, Life Insurance service, an Inventor and...